FAQ

Does Mytel & Happytel have a catalogue mailing list? Due to our fast paced nature and changes constantly being made to our accessories, it would be virtually impossible to have a catalogue distribution that is current. All of our recent trends and key pieces can be found under 'New Product' to find out more. Where can I find a particular item that I am after? It is best to call your nearest Mytel & Happytel store if you only have a description of the product you are looking for. However if you have sited it in a magazine or have a style number please contact our friendly customer service team on 1300 944 938. Is Mytel & Happytel able to transfer product from store to store? Unfortunately we are unable to transfer stock from store to store. Click here for store locator Can we exchange products via post? CLICK HERE for our Returns Policy. Where are Accessories designed and produced? All our accessories are developed in Australia by our design and buying team with production varying between local and off shore. Are Mytel & Happytel stores available as a franchise? Mytel & Happytel stores are currently unavailable as a franchise. Can I purchase items from Mytel & Happytel wholesale? Mytel & Happytel items are sold exclusively from Mytel & Happytel stores. We are strictly retailers only